Terms and Conditions
On placing an order for products on our site, we notify you and take permission to confirm the intention to continue with the conditions on the site and the willingness to enter into a contract with us for continued use. The order you place on our products to purchase the same gets sanctioned with an agreement to be bound when you click on the "confirm order" button. Then you will be directed to the checkout process which includes additional terms and conditions and policies to tag on. The complete details are to be provided at the checkout. As part of agreeing to the terms of service, all mandatory fields must be completed with a valid phone number and email address. The delivery cost of the product you purchase is added to the purchase price. Now, as a part of confirming the order the receipt of your purchase and the order details together with the estimated delivery date will be sent to your mail. To convey the acceptance of your order, it is mandatory to complete the online checkout process and to receive a confirmatory email from our side, which is expressly considered an offer. Until and unless you don't complete the payment procedure your order won't be accepted and no receipts will be issued either. You can review your order and track the same on our website English home. ae and by clicking on "Track Your Order" in the "Log In" section you get to review your placed order and know the status of the product, like whether it is shipped or not. We reserve the right to update you even when we fail to process your request for your order and the same will be informed to you as well. On the failure to process the pre-paid product requests, we provide you with a full refund as soon as reasonably possible.
English Home accepts orders only from within the UAE and so is the delivery of the products. The delivery criteria are solely dependent on the type of product you have chosen to purchase, moreover on the mode of service you have agreed upon and above all the delivery address. By agreeing to the terms and services, we offer varied assurance of in-hand delivery when no one is available to hand over the package at your specified address. Our delivery company provides extended service benefits to arrange a redelivery on your convenient day or date. Without your authority, the product will not be left with any unauthorised third party. Any possible risk of loss or damage caused to the product will be upon you no matter whether they are delivered to your specified address or collected from our store. There can also be situations to handle delayed or prevented supply of products due to the reasons like material shortages, delays in the importing of products and more demand than supply; which are entirely out of our range of control. In such situations, you will be informed of the exact reason for the delay but shall be under no liability to you for the same.
Any promotional offers made available from time to time on our website are always subjected to specific terms and conditions which are mandatory to agree upon. All such will be processed only within the stated period of time and any approach after the specified time will not be considered to be valid nor be processed. No offers will be allowed to club with promotions and voucher codes if not specifically stated. The right to amend or terminate the promotion or any offers is solely reserved to the company and can be performed at any concerned time without any prior notice.